Call Center (English Speaker) - Bali

Duta Generasi Mandiri is seeking a dedicated and friendly English-speaking Call Center representative to join our team in Badung, Bali. In this role, you will be the first point of contact for our customers, providing excellent customer service and support.

We offer a competitive salary, a supportive work environment, and opportunities for professional growth. If you are passionate about customer service and have excellent communication skills in English, we would love to hear from you.

Join us and be part of a dynamic team that values your skills and contributions.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Answering and resolving customer inquiries and complaints
• Providing accurate and helpful information to customers
• Documenting customer interactions and maintaining records
• Following up with customers to ensure their satisfaction
• Assisting with product and service information
• Maintaining a high level of professionalism and courtesy
• Adhering to company policies and procedures
• Participating in team meetings and training sessions

🎓 Kualifikasi & Syarat

Kualifikasi:

• Fluent in English, both spoken and written
• Previous experience in customer service or call center environment
• Good communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Basic computer skills and familiarity with customer relationship management (CRM) software
• Willingness to learn and adapt to new processes and technologies
• Positive attitude and willingness to work in a team environment
• Legal right to work in Indonesia

🛠️ Keahlian

Lowongan Terkait